The dress is beautiful. I do recommend sizing down as it runs larger than I expected.
I am however not satisfied with the client service process. I have emailed many times to ask for assistance with my return. I sent emails from two separate accounts hoping someone would get back to me. No one did. Therefore, I sent in my return on my expense with no direction on how to send it or what to include inside the packaging. I still have not received a refund or confirmation of the return.
All in all - dress is great if you choose to keep it. Returning and communication from the team has been frustrating.